Terms and Conditions – Church Pharmacy UK
1. Introduction
Welcome to Church Pharmacy UK. These Terms and Conditions explain the rules governing access to and use of our website.
Throughout these terms, “we”, “us” and “our” refer to [insert registered business name], operating the website [insert website URL]. “You” and “your” refer to anyone visiting or using our website.
By accessing our website, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue using the website.
2. About Our Services
Church Pharmacy UK aims to provide clear information about its services and, where applicable, pharmacy-related products and support.
The availability of services depends on our actual business operations, applicable UK laws and any relevant professional or regulatory requirements.
Website information is provided for general informational purposes and does not replace personalised medical advice, diagnosis or treatment from a qualified healthcare professional.
3. Eligibility and Responsible Use
By using our website, you confirm that you are legally entitled to access the services you use.
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Submit false, misleading or incomplete information.
- Attempt to gain unauthorised access to our systems.
- Interfere with website security or functionality.
- Copy, distribute or misuse website content without appropriate permission.
We reserve the right to restrict access where reasonably necessary to protect our website, users or legal interests.
4. Product Information
We aim to ensure that information displayed on our website is clear and accurate. However, product descriptions, availability, pricing and other details may occasionally change or contain errors.
Product information should not be treated as a substitute for the patient information leaflet or advice from an appropriately qualified healthcare professional.
If you identify an error or need clarification about a product, please contact us before relying on the information provided.
5. Medicines and Prescription Requirements
Medicines must be used responsibly and in accordance with applicable laws and professional guidance.
Where prescription-only medicines are offered, their supply is subject to the necessary legal requirements, appropriate clinical assessment and valid prescription arrangements.
Submitting an order or enquiry does not guarantee that a medicine will be supplied. A supply may be declined where clinical, prescription, verification or other legal requirements have not been met.
Never use prescription medicines without appropriate professional guidance.
6. Orders and Acceptance
Where online ordering is available, placing an order constitutes a request to purchase the selected products or services.
An automated order confirmation acknowledges receipt of your request and does not necessarily mean that the order has been accepted or approved for dispatch.
We may need to verify order details, availability, payment and any applicable clinical or prescription requirements before confirming an order.
We reserve the right to decline or cancel an order where there is a legitimate reason, subject to applicable law and any refund obligations.
7. Prices and Payments
Prices and applicable delivery charges will be displayed through the relevant ordering process where available.
We aim to keep pricing information accurate. If a material pricing error is identified, we will take appropriate steps to address it and contact affected customers where necessary.
Payments may be processed through third-party payment providers. Their services may be subject to separate terms and privacy policies.
Any refunds due will be handled in accordance with our applicable policies and UK consumer law.
8. Delivery
Delivery options, charges and estimated timeframes will be communicated through the website or relevant order communications.
Delivery estimates may be affected by courier delays, public holidays, weather conditions and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information. Any changes after order processing may not be possible.
Please refer to our Delivery Policy for further information.
9. Cancellations, Returns and Refunds
Cancellation, return and refund requests will be assessed in accordance with applicable UK consumer law and our published policies.
Some products, including medicines, may be subject to specific safety, hygiene or regulatory restrictions concerning returns and resale.
Nothing in these terms removes any statutory rights that you may have as a consumer.
For further details, please consult our Returns and Refund Policy or contact our support team before returning an item.
10. Medical Disclaimer
Information on this website is not intended to diagnose medical conditions, prescribe treatment or replace advice from a doctor, pharmacist or other qualified healthcare professional.
Individual responses to medicines may vary. Always read the relevant patient information leaflet and follow professional instructions.
If you experience a serious or potentially life-threatening reaction, seek emergency medical assistance immediately.
11. Privacy and Data Protection
We handle personal information in accordance with our Privacy Policy and applicable data protection legislation.
By using our website, you acknowledge that personal information may be processed as described in that policy, subject to the applicable legal basis and any consent requirements.
Please read our Privacy Policy to understand what information we collect, why we use it and what rights you may have.
12. Intellectual Property
Unless otherwise stated, the text, design, graphics, branding and other content published on this website are owned by us or used with appropriate permission.
You may access and use the website for lawful personal purposes. You must not reproduce, republish, distribute or commercially exploit our content without prior authorisation, except where permitted by law.
13. Third-Party Websites
Our website may contain links to external websites for additional information or convenience.
We do not control third-party websites and are not responsible for their content, availability or privacy practices. Visiting an external website is at your own discretion.
14. Website Availability and Security
We aim to maintain a reliable website, but uninterrupted access cannot be guaranteed.
Maintenance, technical issues, security incidents or other circumstances may temporarily affect availability.
You are responsible for using appropriate security measures on your own devices and for keeping any account credentials confidential, where accounts are provided.
15. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.
Subject to applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control or from reliance on general website information as a substitute for appropriate professional advice.
Nothing in these terms limits consumer rights or liability that cannot legally be excluded, including applicable liability for death or personal injury caused by negligence.
16. Changes to These Terms
We may revise these Terms and Conditions when our services, business practices or legal obligations change.
Updated terms will be published on this page with a revised date. Your continued use of the website after changes take effect will be subject to the revised terms, to the extent permitted by law.
17. Governing Law
These Terms and Conditions are governed by the applicable laws of England and Wales, subject to any mandatory consumer protections or jurisdictional rights that apply to you.
Nothing in this section limits any rights you may have under applicable consumer protection legislation.
18. Contact Us
If you have questions about these Terms and Conditions, please contact us using our verified business contact details.